Term and Conditions

Last updated: [Insert Date]

1. Our Shop

Curver Shop specialises in high-quality home furnishings including cushions, throws, accent chairs, bedroom furniture, and home accessories. We cater to customers seeking stylish, comfortable home solutions with a contemporary aesthetic.

2. Eligibility

To use our services and make purchases, you must:

• Be at least 18 years old
• Have legal capacity to enter into binding contracts
• Reside in a country we service (excluding Asia and certain remote areas)
• Provide accurate and complete information when creating an account or placing orders

3. Account Responsibilities

When creating an account with Curver Shop, you agree to:

• Maintain the confidentiality of your account credentials
• Promptly update any changes to your personal information
• Be responsible for all activities under your account
• Notify us immediately of any unauthorised account use

4. Product Information

4.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, slight variations may occur in:

• Colour representation due to monitor differences
• Texture or grain patterns in natural materials like bamboo blinds
• Minor design details that don’t affect functionality

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct pricing errors at any time before order confirmation.

4.3 Promotions

Special offers like our “3 for 2 on Cushions and Throws” are subject to specific terms noted in the promotion details. Outdoor cushions, throws, and seat pads are excluded from this offer.

5. Order Process

5.1 Placing Orders

By placing an order, you make an offer to purchase under these terms. Order confirmation emails do not constitute acceptance; acceptance occurs when we dispatch your items.

5.2 Order Cancellation

You may cancel orders within 24 hours of placement by contacting customer service. Once processing begins (1-2 business days after order), cancellations may not be possible.

5.3 Order Limitations

We reserve the right to:

• Limit quantities purchased
• Reject orders for any reason
• Discontinue products without notice

6. Payment Terms

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information. For card payments, authorization occurs at order placement; actual charges occur upon shipment.

7. Shipping Policy

7.1 Delivery Options

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: Orders over £50 via EMS (15-25 business days after dispatch)

7.2 Delivery Times

Estimated delivery times are not guaranteed. International shipments may experience delays due to customs processing.

7.3 Receiving Orders

Upon delivery:

• Inspect items immediately for damage
• Note any issues on the delivery receipt
• Contact us within 48 hours for damaged/missing items

8. Returns & Refunds

8.1 Return Policy

Most items can be returned within 15 days of delivery if:

• Unused and in original condition
• Original packaging and tags are intact
• Proof of purchase is provided

8.2 Non-Returnable Items

For hygiene/safety reasons, we cannot accept returns on:

• Outdoor cushions and throws
• Seat pads
• Used bedding/bedspreads
• Opened cleaning products
• Personalised/made-to-order items

8.3 Return Process

1. Email [email protected] within 15 days of delivery
2. Receive RMA number and instructions
3. Ship items to our warehouse at your expense

8.4 Refunds

Refunds are issued to the original payment method within 10 business days of receiving returned items. Original shipping fees are non-refundable unless the return results from our error.

9. Intellectual Property

All content on roomfurni.com, including:

• Text
• Graphics
• Logos
• Product designs

are property of Curver Shop or our licensors and protected by copyright laws. Unauthorised use is prohibited.

10. Liability Limitations

10.1 Product Use

You assume responsibility for proper product use and assembly (where applicable). We’re not liable for:

• Incorrect assembly
• Improper product use
• Any consequential damages

10.2 Website Use

We strive to maintain uninterrupted site access but aren’t liable for:

• Temporary unavailability
• Technical issues beyond our control
• Third-party actions affecting service

11. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

12. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

13. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance. We’ll notify you of significant changes via email or site notices.

14. Contact Us

For questions about these terms:

Curver Shop
64 Everard Cl
St Albans, GB CH1A 2XU
United Kingdom
Email: [email protected]